Refund Policy

  • To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • We offer a 100% money-back guarantee on all products that are defective or damaged during shipping. Just let us know, and we will provide a return address and offer a replacement or refund, as per your preference.

  • If you are unsatisfied with your order, please contact our support, and we will do our best to assist you.

  • Customers will be responsible for paying return shipping costs.

 

We do not issue a refund if:

  •  Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).

  •  You can submit refund requests within 14 days after the guaranteed period for delivery (25 days) has expired. You can do it by sending a message to epnedvaldo@gmail.com