Refund Policy
-
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
-
We offer a 100% money-back guarantee on all products that are defective or damaged during shipping. Just let us know, and we will provide a return address and offer a replacement or refund, as per your preference.
-
If you are unsatisfied with your order, please contact our support, and we will do our best to assist you.
-
Customers will be responsible for paying return shipping costs.
We do not issue a refund if:
-
Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).
-
You can submit refund requests within 14 days after the guaranteed period for delivery (25 days) has expired. You can do it by sending a message to epnedvaldo@gmail.com