Shipping Policy

1. Shipping Destinations We are proud to offer international shipping services. Currently, we focus our operations on the United Kingdom, United States, and Europe.

2. Order Processing Time All orders are processed and dispatched within 2 to 5 business days after payment confirmation. Once your order is shipped, you will receive a confirmation email with a tracking number.

3. Estimated Delivery Time Since we work with international suppliers to ensure the best prices and authentic products (like our Adivasi Herbal Hair Oil), our delivery times are:

• United Kingdom & USA: 10 to 20 business days.

• Rest of Europe: 15 to 25 business days.

Note: These are estimates. Factors such as local customs inspections or holiday seasons may cause slight delays.

4. Tracking Your Order You can track your package directly on our website through the "Track Your Order" page or via global tracking platforms like 17track.net using the code provided in your email.

5. Customs and Import Taxes For the United Kingdom and USA, most small orders (under £135 or $800) typically do not incur extra customs fees. However, any import duties or taxes charged by the destination country are the responsibility of the customer.

6. Incorrect Address Glowsen is not responsible if a package is undelivered due to missing or incorrect destination information. Please ensure your address is correct at checkout.

7. Contact Us If your package hasn't arrived within 35 business days, please contact us at:

• Email: epnedvaldo@.com

WhatsApp: +55 63 98461-2835